Claim Information

Although every attempt is made to prevent cargo loss and damage, there may be an instance when you find it necessary to file a Cargo Claim.  Brown Transfer's policy is to handle your claim promptly and fairly.  The following reminders can assist us in meeting this objective and help us to avoid processing delays:

  • Claims must be filed in writing.
  • Claims must be supported by the original freight bill, the original Bill of Lading, and the original invoice for goods shipped.
  • Filing of a claim should take place as soon as possible after the occurrence, and must be filed within nine months of the delivery date to meet the Bill of Lading contract requirements.

To file a Cargo Claim, send your claim form and supporting documents to:

Cargo Claims Department
Brown Transfer Company
P.O. Box 158
Kearney, NE  68848

Questions regarding the filing of a claim should be directed to your local terminal or by contacting our corporate Claims Department at 1-800-876-1196.

 
Brown Transfer
911 East 11th Street
PO Box 158
Kearney, NE 68845
phone: 308-237-2244
fax: 308-234-4435