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Brown Transfer Co.
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Claim Information

Although every attempt is made to prevent cargo loss and damage, there may be an instance when you find it necessary to file a Cargo Claim. Brown Transfer's policy is to handle your claim promptly and fairly. The following reminders can assist us in meeting this objective and help us to avoid processing delays:

  • Claims must be filed in writing.
  • Claims must be supported by the original freight bill, the original Bill of Lading, and the original invoice for goods shipped.
  • Filing of a claim should take place as soon as possible after the occurrence, and must be filed within nine months of the delivery date to meet the Bill of Lading contract requirements.

To file a Cargo Claim, send your claim form and supporting documents to:

Cargo Claims Department
Brown Transfer Company
P.O. Box 158
Kearney, NE  68848

Questions regarding the filing of a claim should be directed to your local terminal or by contacting our corporate Claims Department at 1-800-876-1196.

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  • New Remit Address

    Please note we have a new remittance address effective immediately:

    Brown Transfer Co, LLC

    PO Box 674169

    Dallas, TX 75267-4169

  • Growing Today for Your Tomorrow in the Denver Market!

    After 13 years of strong growth, we are excited to announce that on June 15th, we are moving our Denver terminal to a new location at 7040 East 56th Avenue in Commerce City, CO.  It features 49 doors, increased yard capacity and a fully operational shop.

  • Growing Today for Your Tomorrow in the Kansas City Market!

    On June 15th, we are expanding our operational coverage area in this market to include Lawrence, Topeka and St. Joseph, as well as other outlying areas to better service your needs.

  • WE ARE HIRING!

    Visit our Careers page for our current job opportunities!

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